Support — Facade Architecture Design
Updated: 25 October 2026
Developer: Oana Rinaldi
iOS bundle / Android package: com.oanarinaldi.facadearchitecturedesign
Contact: oanaunciuleanu@gmail.com
Start with your building
Choose a style, add a clear exterior photo, set your material and lighting preferences, then confirm generation. Photograph the whole facade in daylight and avoid obstructions. JPEG, PNG and WebP are supported; native photo selection may convert other device photo formats.
Use your own API key
Core app tools are free to use with your own OpenAI API key. The provider bills generation usage separately. In Settings, choose My OpenAI API key. Create and manage your key at OpenAI. Ensure your provider account has billing and image-model access. Never email a key to support.
Optional plans and packs
Studio and Atelier provide managed render credits when available. The proposed US monthly prices are $9.99 for 30 credits and $24.99 for 100 credits. Actual localized pricing is shown by your device's store before checkout. Standard uses 1 credit; High uses 3. Monthly credits reset at renewal, without rollover. Availability is gated until billing is configured and tested. No app subscription is required when using your own key.
A render did not finish
Check your connection and keep the app open for a personal-key request. Your provider may still process an interrupted request, so check its usage before trying again. Managed jobs can be collected by reopening Generate after a restart; their outputs are retained temporarily, normally for no more than 25 hours. Failed managed jobs return reserved credits. Do not start a duplicate request while recovery is pending.
Restore and cancel
Use Settings → Restore purchases for store subscriptions. A managed balance belongs to a private credit account; keep its recovery code safely for another device or a reinstall. This does not back up the local image collection. Cancel recurring payments in your App Store or Google Play subscription settings. Deleting the app or its data does not cancel a subscription.
Delete your data or credit account
In the app, open Settings → Delete my data. This deletes server account data, then local studies and credentials. If you cannot open the app, email oanaunciuleanu@gmail.com with the subject Facade account deletion. Do not include an API key or recovery code. We will provide a secure verification and deletion route. Deletion does not cancel store billing. Pseudonymous anti-fraud purchase markers may remain to prevent duplicate claims.
Report a result
Open a saved facade and choose Report AI content. Select the reason and send the report. Reports exclude the image and prompt. If reporting is unavailable, email the concern to support without sensitive information.
Concepts, not construction documents
AI may change windows, dimensions or structural details despite the design brief. Work with a qualified local professional before construction or planning applications. Historical names in the library are educational references, not endorsements. All included images are original fictional AI concepts.